Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Refunds (if applicable)
If your order is not received within the shipping timeframe (15 Business Days) (A Business Day is Monday to Friday) we will send you a reshipment of your order free of charge. We kindly ask all our customers to please allow 5 to 10 business days for there order to be delivered and if they are still waiting after 15 business days for delivery we will reship there order no questions asked as per our terms and conditions. We are confident you will have received your order by then as reshipment’s are quite rare.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]